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Trouble with Telstra mobile

May 27, 2018 — BarryK

I recently signed up for Telstra's new "endless data" mobile plan:

At first I was pleased, however, I have been experiencing a couple of problems...

Firstly, my browser often reports "temporary failure in name resolution". Hit the button to retry, and it is usually OK. But, this is happening often enough to be very annoying. It also happens when I use 'wget'.

The second problem is the worst. When I attempt to download large files, the download just stops partway through. That's it, stopped, have to try and download again.

I reported this yesterday when trying to download a file from I resorted to using "wget -c <file>" and when it stopped (several times), hit ctrl-c then reran it.

Today, had to do the same with, to download firefox. Was getting both of the above problems. The first problem, wget reported:

wget: unable to resolve host address ‘’

Then had to do that ctrl-c and rerun 4-5 times.

A quick google shows that I am not alone. For example:

...however, that is not a mobile data connection.

I turned on QoS on my router, thought maybe slowing it down might help. Nup. Also tried rate-limiting with wget. Nup.

Well, I'm stuck with Telstra for 12 months, will just have to "get by". One thing I might try, is go somewhere else, see if it is just an issue at this location. I checked, Telstra have no issues reported for this area.

EDIT 28 May 2018:
Found the cause of the problems, see this later post:

Tags: tech